Terms and Conditions
Booking Policy & Terms
A deposit must be paid for your booking to be confirmed.
Without a deposit, the booking is not valid.
(For payment details, please DM me on Instagram.)
Please leave your phone number when booking.
Cancellation & Rescheduling
-
Clients may cancel or reschedule their appointment up to 24 hours before the start time.
-
Any cancellations or changes made within 24 hours will result in the deposit being lost.
-
To book again, a new deposit must be paid.
Deposit Policy
-
All deposits are non-refundable.
-
Deposits secure your booking and protect the artist’s time.
Late Arrivals
-
Arriving more than 20 minutes late will result in the deposit being lost.
-
A new deposit will be required to rebook.
Gift Vouchers (eGift Cards & Paper Vouchers)
-
Valid for 12 months from the date of purchase.
-
Cannot be exchanged for cash.
-
Non-refundable.
-
Non-transferable (cannot be resold or given to another person).
-
Lost, stolen, damaged or expired vouchers cannot be replaced or refunded.
-
Vouchers may be used for treatments or training unless otherwise stated.
-
Full payment is required if the service value exceeds the voucher amount.