Privacy Policy

General

This Privacy Policy explains how Oliwia Blu Permanent Beauty & Academy (“we”, “us”, “our”) collects, uses and protects your personal information when you visit our website, make a booking, purchase a service, attend a training or contact us.

We are committed to protecting your privacy and keeping your personal data secure in compliance with GDPR (General Data Protection Regulation).

1. Information We Collect

We may collect the following information:

1.1 Personal information provided by you

Name
Email address
Phone number
Billing details
Address (if needed for invoices or voucher shipping)
Information submitted through contact forms
Booking details
Training course information
Social media contact (if you message us via Instagram or Facebook)

1.2 Payment information

Payments made through our website are processed securely by Stripe.
We do not store or have access to your full card details.
Stripe may collect:

card type
last four digits
payment method
billing information
Stripe’s privacy policy applies to all transactions made through their platform.

1.3 Automatically collected data

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages viewed
Cookies and usage data
This is used only for analytics and improving website performance.

2. How We Use Your Information

Your information may be used for:

Managing appointments and bookings
Processing payments (via Stripe)
Sending booking confirmations and reminders
Delivering services, treatments or training
Contacting you regarding enquiries
Issuing invoices, receipts or gift vouchers
Providing updates or important notices
Improving website functionality and user experience
Legal or accounting requirements

We do not sell or share your data with third parties for marketing purposes.

3. Payment Processing (Stripe)

All online payments are processed by Stripe, a secure and trusted payment provider.
Stripe may collect and store personal data required to process your payment.

Stripe complies with GDPR and PCI security standards.

You can read their full privacy policy here:
https://stripe.com/privacy

4. Data Storage & Security

We store your data securely and take all reasonable steps to protect it from:

unauthorised access
loss
misuse
alteration

Access to your information is limited strictly to what is necessary for business operations.

5. How Long We Keep Your Data

We retain personal data only as long as necessary to:

provide services
comply with legal / tax requirements
resolve any disputes

Booking and treatment records may be stored for up to 6 years, depending on legal obligations for service providers.

You may request deletion of your data at any time (unless we are legally required to retain it).

6. Your Rights (GDPR)

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Request a copy of your data
Withdraw consent at any time

To exercise any of these rights, contact us at: oliwiablupermanentbeauty@gmail.com

7. Cookies

Our website may use cookies to improve performance, analytics and user experience.
You can disable cookies in your browser settings at any time.

8. Third-Party Services

We may use third-party services such as:

Stripe (payments)
Wix Studio / website host
Email providers
Analytics tools

These providers only receive the minimum data necessary and operate under their own privacy policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

email: oliwiablupermanentbeauty@gmail.com

phone: 085 221 92 96